FAQ

Just like you, I always have a lot of questions! You can never be too prepared. I've compiled some common questions & answers here so you can see if I'm the right fit for you.

I'm interested in an offering that's not listed on your site.

Very cool! What do you have in mind? If something isn't listed on my site when you make an inquiry, simply put the details in the description field when you complete the Contact Form. I'll reach out and let you know if your idea is something I can help bring to life! And if not, I have an incredible network of local photographers I can refer you to.

When can I expect to receive my images?

Average turnaround time ranges from 2-3 weeks, depending on the package you pick. If you have a deadline in mind, like you need a new headshot for that job interview "stat", just let me know and I'll do my best to accomodate!

Where do you shoot?

I'm currently accepting clients in and around the Cincinnati area. If you're not in Cincy, don't fret! I love visiting new places. Any extra mileage required will be communicated with you and added to your overall package cost.

What payment methods do you accept?

To reserve your photoshoot date, I require a 50% down payment of your total package price. This protects my time against no-shows & locks in that date for you! You'll receive two separate invoices from Wave, one for the deposit (due upon receipt), and one for the remainder of your payment (due 24 hours before your scheduled shoot). Wave allows you to pay via credit card or directly from your bank account with built-in payment reminders. Happy clients can also send a tip to my Venmo: @Rachel-Treinen-1

Do you provide prints?

I do not provide photo prints. After a photoshoot, clients will receive an invitation to a private, online gallery to access their final digital files. I highly recommend you download your full gallery upon receipt. From there, clients can download high-res digital photos optimized for print. I encourage clients to use a photo print lab for optimal quality (Mpix is my favorite!) Reach out if you'd like other recommendations.

Do you photograph events?

Short answer: it depends! I offer solo event coverage for small events such as parties, business events, concerts, and small weddings. Please reach out to inquire about my availability. My rate is $300/hour for continuous coverage.

Do you have a studio?

No, I don't have a private studio space. However, if you want to book with me and are interested in renting a studio there are plenty of wonderful spaces to book in the Cincinnati area. The venue rental fee will simply be added to your package total. I'll handle the booking process! Some of my favorite local studios are Locust & Vine, AWP Studios, Old School Pix, Fox Haven and The Swallow's Nest.

What if I want to book an extended family session?

I love photographing large families and groups! But more people requires a little extra work on my part. If you have more than 8 people planing to attend, there will be an additional charge of $20/person for every person beyond 8. For example, if you book my 30-minute session for 12 people, $80 will be added to the base session cost ($125) totaling $205. Only one person will be billed for the total session cost.